Ecommerce Product Personalization and Customization: What Top Brands Are Doing to Stand Out

Person wearing Nike high-tops

Customer expectations have skyrocketed, and ecommerce giants like Amazon and Walmart have made it harder for independent retailers to stand out in a crowded marketplace. Product personalization has emerged as a potent tool for brands striving to wow shoppers and offer tailored experiences that can compete with industry titans. The concept is simple: customers personalize […]

The Psychology Behind Personalized Products: Understanding Consumer Behavior

Understanding consumer behavior, preferences and tastes can feel overwhelming and complicated. Despite the complexity, the need to understand your customers remains a vital part of running a successful business. What’s the secret to figuring out how consumers make decisions? Consumer psychology.  What is consumer psychology? The field of consumer psychology helps us understand the patterns […]

How Amazon FBA Changes are Affecting SMBs

Amazon FBA Changes

As we all know, Amazon is the juggernaut of ecommerce. Many sellers not only sell on the platform, they also use Amazon FBA (Fulfillment by Amazon). But Amazon FBA changes, both regulatory and monetarily, are affecting sellers…and not in a good way.   What is Amazon FBA? In this day and age, any seller worth […]

Deck the Halls with These 9 Holiday Selling Ecommerce Tips

Holiday Selling Ecommerce Tips

With the brisk chill in the air comes the busiest season for ecommerce sellers: The Holidays. A time when things can either go swimmingly well, or horribly wrong. As kids are making their holiday wish lists for Santa, ecommerce sellers should be making their lists and checking them twice too. A holiday checklist comprised of […]

How to Deliver Customer Expectations this Black Friday

Deliver Customer Expectations Black Friday

Black Friday is arguably the biggest shopping event of the year in the United States. Millions of people eagerly take advantage of heavily discounted products. Not only to trim their holiday shopping bill, but to buy enough gifts for family members and inner circles. For ecommerce companies, handling the volume of purchase orders from Black […]

How to Get Ready for Black Friday: 5 Ways Ecommerce Brands Can Prepare

How to get ready for Black Friday

When Q4 is underway, many ecommerce companies have their sights focused on one specific weekend (we all know what it is). The day after Thanksgiving, Black Friday, takes over with millions of people eager to take advantage of heavily discounted products. And some ecommerce companies scramble to get ready for the biggest sales weekend of […]

How To Optimize Your Ecommerce Website for Black Friday & Cyber Monday

Optimize Your Ecommerce Website for Black Friday

The Black Friday weekend is one of the busiest shopping periods of the entire year. Retailers have treated the US Thanksgiving weekend as the unofficial start of the holiday shopping season for decades, but Black Friday became the official phrase to describe the day after Thanksgiving beginning in 2005. Since then, Black Friday has consistently […]

Will the Supply Chain Ever Go Back to “Normal”?

It’s fair to say that the world completely changed in the fallout from COVID-19. People were forced to reevaluate their everyday activities. From travel, to work, and even purchasing the most basic of products. Online shopping exploded at the beginning of the pandemic. Despite the recent decline in virus transmission, many people still remain hesitant […]

Fulfillment Costs

Fulfillment costs are based on three criteria: size, weight and delivery time.

OWD offers five service levels: economy (7-10 days); Standard (5-7 days), 2-Day, Overnight and International.

Starting At

$3.99

Per Unit

FAQs

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International Shipping

The old way to ship internationally

DDU means Delivery Duty Unpaid – where the buyer pays for all of the import fees at delivery.

Unexpected import fees give buyers sticker shock – not good. When they refuse to pay, you’ve lost a sale and must pay to return your product, or abandon it.

DDU is an old idea whose time has passed. For these reasons and more, OWD doesn’t recommend DDU for e-com sellers.

The best way to ship internationally

DDP is an acronym for Delivery Duty Paid. DDP means that the seller pays for all the duties and import fees.

With DDP, your customers won’t be surprised with unexpected customs charges – good!

With OWD’s landed cost calculator, your foreign customers will know exactly what their various VAT, customers and duties will cost. No unhappy surprises.

Ship flat-rate anywhere in the world starting at:

$16.39

One World Direct, B.V.

For large-scale operations needing a full solution in Europe, there’s OWD Europe, based in Amsterdam.

We Make Contact Center EASY

Sell More with Live Agents

The Services

OWD handles phone calls, e-mails and web chat eighteen hours a day from our own state-of-the-art facility.

We’ll handle your inbound sales and customer service contacts.

You get career agents who speak American English and know how to sell.

The Costs

$99 gets you 200 calls, e-mails or chats handled every week.

You get your own phone number and custom e-mail.

We do a lot more. Call for details.

More than a Call Center

Get Virtual Assistants as needed

One World’s contact center in Mobridge, South Dakota.

The Voice of Your Brand

We Make Returns EASY

Returns? Yuck.
One World has a simple solution.

All-Inclusive Returns

OWD’s all-inclusive Returns service provides simplicity and high-end customer service. OWD includes a pre-printed return label as part of your packing slip. Your customer need only drop it in the mail.

What’s included: packaging slip with return label, QC inspection, re-bag, re-tag and return to stock. What’s excluded: postage cost, poly bags and any special packaging.

Base Price

$4.95

Add-On Services

Call For Quotes