Pick Pack & Ship

Get your orders picked, packed, and shipped with speed and accuracy. Our pick pack warehouses are strategically located across the U.S., reaching 99% of the country in 2 days using standard ground shipping. But we do more than just pick pack services.
  • International Shipping
  • Returns Processing
  • Call Center
  • In-house Tech Team
  • Custom Packaging
  • Dedicated Account Manager

Fill out the form to learn more about how we can help build your brand.

International Shipping

Includes all costs so your customers won’t be surprised with unexpected fees.

Returns Processing

Your customer’s returns handled with simplicity and high-end customer service.

Call Center

Your customer’s calls, emails, and web chats answered by our agents.

In-house Tech Team

Any Shopping Cart, Marketplace, EDI, or ERP integration.

Custom Packaging

Use custom packaging? Or want to start using custom supplies? We support both.

Account Manager

Your dedicated Account Manager is just a phone call away.

Anyone can ship a box. We Deliver Your Brand™

Customized Pick & Pack Services

At One World Direct, one size doesn’t fit all. Whether you need basic pick and pack services or complex omni-channel logistics, it’s all about your brand. Do you need custom pack-outs with gift wrap and cards? We do that. Plus kitting, returns, international shipping, and EDI. Whether you’re big or thinking big, we’d love to help.

Full-Service Call Center

Yes, agents are standing by – your agents. Fulfillment is only one-part of brand-building. Customer care is another. Our U.S. call center agents speak American English and amplify your brand’s personality. With our simple packages and affordable pricing, you can offer world-class service.

Built on the Foundation of Technology

Ecommerce runs on technology. Since the beginning, One World Direct has been a tech innovator. Our in-house software team integrates shopping carts, as well as EDI, ERP, and Marketplaces. We’ve seen every integration.

Fulfillment Costs

Fulfillment costs are based on three criteria: size, weight and delivery time.

OWD offers five service levels: economy (7-10 days); Standard (5-7 days), 2-Day, Overnight and International.

Starting At

$3.99

Per Unit

FAQs

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International Shipping

The old way to ship internationally

DDU means Delivery Duty Unpaid – where the buyer pays for all of the import fees at delivery.

Unexpected import fees give buyers sticker shock – not good. When they refuse to pay, you’ve lost a sale and must pay to return your product, or abandon it.

DDU is an old idea whose time has passed. For these reasons and more, OWD doesn’t recommend DDU for e-com sellers.

The best way to ship internationally

DDP is an acronym for Delivery Duty Paid. DDP means that the seller pays for all the duties and import fees.

With DDP, your customers won’t be surprised with unexpected customs charges – good!

With OWD’s landed cost calculator, your foreign customers will know exactly what their various VAT, customers and duties will cost. No unhappy surprises.

Ship flat-rate anywhere in the world starting at:

$16.39

One World Direct, B.V.

For large-scale operations needing a full solution in Europe, there’s OWD Europe, based in Amsterdam.

We Make Contact Center EASY

Sell More with Live Agents

The Services

OWD handles phone calls, e-mails and web chat eighteen hours a day from our own state-of-the-art facility.

We’ll handle your inbound sales and customer service contacts.

You get career agents who speak American English and know how to sell.

The Costs

$99 gets you 200 calls, e-mails or chats handled every week.

You get your own phone number and custom e-mail.

We do a lot more. Call for details.

More than a Call Center

Get Virtual Assistants as needed

One World’s contact center in Mobridge, South Dakota.

The Voice of Your Brand

We Make Returns EASY

Returns? Yuck.
One World has a simple solution.

All-Inclusive Returns

OWD’s all-inclusive Returns service provides simplicity and high-end customer service. OWD includes a pre-printed return label as part of your packing slip. Your customer need only drop it in the mail.

What’s included: packaging slip with return label, QC inspection, re-bag, re-tag and return to stock. What’s excluded: postage cost, poly bags and any special packaging.

Base Price

$4.95

Add-On Services

Call For Quotes