Outbound Call Center Services
Our Outbound Services specialize in qualified, warm call programs. In a tight economy, your customer database becomes even more valuable. A properly designed, pro-active outbound campaign can make customers aware of special offers, new stores or new products.
Like our Inbound Services, One World's Outbound Programs begin with Brand Discovery, followed by Brand Training, script development and launch. All calls are recorded for on-line review through our web reporting tools and reports of an type are available 24/7.
- Surveys
- Sales
- Follow-up
- Research
- Announcements
Inbound Services
Sales, Service and Tech SupportInteractive Voice Response (IVR)
Automated Self-ServiceE-mail & Web Chat
Text-based ServicesVirtual Assistants
Business Process Outsourcing