Virtual Assistants

Who couldn't use a little help now and then? One World's Customer Service Agents (CSAs) become your virtual assistants, providing administrative help when you need it. Billed by the hour, you can schedule CSA time as needed. Some of the functions One World's CSAs perform include:

UPS & FedEx claims
Letter correspondence
Change orders
Credit card declines
Charge backs and credits
Vendor I-9s
Shipper call tags

Virtual Assistants - it's just one more way that One World provides the full range of services you need.

Inbound Services

Sales, Service and Tech Support

Interactive Voice Response (IVR)

Automated Self-Service

Outbound Services

Surveys, Sales & Research

E-mail & Web Chat

Text-based Services

Call Center Facilities

A Great Place to Work

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